Overview
Maranatha Village Retirement Community, located in Springfield, Missouri, offers a range of senior living options, including assisted living, memory care, and hospice services. The community aims to provide a supportive environment for seniors, though reviews indicate significant concerns regarding care quality and management practices.
Services & Support
The community provides various services, including assisted living, memory care, hospice care, and respite care. While the intention is to create a nurturing environment, multiple reviews highlight alarming incidents related to care, including medication errors and neglect of residents’ basic needs.
Care Approach & Staff
The care approach at Maranatha Village is intended to be compassionate and supportive; however, reviews suggest a lack of proper oversight and accountability among staff. Instances of staff negligence and unprofessional behavior have been reported, raising serious concerns about the quality of care provided.
Who They Serve
Maranatha Village serves seniors in need of various levels of care, including those requiring memory care and hospice services. Despite the community’s offerings, families have expressed dissatisfaction with the level of attention and care their loved ones receive.
Room for Improvement
Many reviews indicate a need for improvement in management and staff training. Concerns about patient safety, staff accountability, and overall care quality are prevalent. Families have reported distressing experiences related to neglect and inadequate responses to emergencies.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the care provided, while others report serious issues. Positive comments often focus on specific staff members who have made a difference, but these are overshadowed by numerous complaints regarding overall management and care quality.
Summary
Maranatha Village Retirement Community in Springfield, Missouri, offers a variety of senior care services but faces significant criticism regarding its management and staff performance. Families considering this facility should carefully weigh the feedback from current and past residents to ensure their loved ones receive the quality of care they deserve.
