Overview
Woodland Manor, located in Springfield, Missouri, is a senior care facility that offers various living arrangements for elderly residents. While some families have shared positive experiences regarding the staff’s friendliness and the cleanliness of the facility, others have expressed significant concerns about the quality of care and staff interactions.
Services & Support
Woodland Manor provides private rooms for residents and accepts Medicaid, making it accessible for many families. However, feedback suggests that the quality of care may not meet expectations, with some families reporting disorganization in medication management and general care protocols.
Care Approach & Staff
While some residents and families have noted the friendliness and helpfulness of certain staff members, there are contrasting reviews indicating a lack of teamwork and professionalism among the staff. Reports of rude behavior towards residents and their families have raised concerns about the overall care approach.
Who They Serve
Woodland Manor serves elderly residents, including those with various health needs. However, experiences shared by families indicate that the facility may not always provide the level of care and respect that families expect for their loved ones.
Living Options & Amenities
The facility offers private rooms for residents, but the overall atmosphere has been described as drab and in need of a facelift. Some visitors have found the environment uninviting, despite noting that the facility is clean and well-maintained.
Dining & Activities
Feedback regarding the dining experience has been largely negative, with residents commenting on poorly prepared food that is sometimes burned or undercooked. This aspect of care appears to be an area in need of improvement.
What Families Say
Family reviews reflect a divided opinion on Woodland Manor. While some appreciate the cleanliness and the salon services provided, many express dissatisfaction with staff interactions and the overall treatment of residents. Several families do not recommend the facility due to these concerns.
Room for Improvement
Concerns about staff professionalism, care quality, and dining experiences indicate that Woodland Manor may have areas that require significant improvement to better serve its residents and their families.
