Overview
Glendale Gardens Nursing & Rehab, located in Springfield, Missouri, is a skilled nursing facility that offers rehabilitation services. The facility has received a mix of feedback from families regarding the care and services provided, highlighting both positive experiences and significant concerns.
Services & Support
Glendale Gardens provides a range of services including skilled nursing, rehabilitation, and physical therapy. Families have noted the importance of these services in supporting residents’ recovery and health maintenance. Transportation is also offered to ensure residents can attend medical appointments.
Care Approach & Staff
The staff at Glendale Gardens has received praise for their kindness and willingness to accommodate individual needs, particularly in the physical therapy department. Some families express gratitude for the genuine care provided by team members, emphasizing their dedication to the residents. However, there are also serious concerns raised about the level of care and responsiveness, with reports of neglect and inadequate staffing impacting residents’ well-being.
Who They Serve
Glendale Gardens serves individuals needing skilled nursing care and rehabilitation, including those transitioning from hospital stays. The facility also supports hospice care, providing end-of-life services for residents and their families.
Room for Improvement
Feedback indicates significant issues with cleanliness and organization within the facility, with some residents and families reporting neglect and a lack of timely medical attention. These concerns suggest a need for improvements in staffing levels and overall facility management to ensure residents receive the care they deserve.
Summary
Glendale Gardens Nursing & Rehab presents a complex picture of care, with some families expressing satisfaction with the staff and rehabilitation services, while others report serious deficiencies in care quality and facility conditions. Prospective residents and their families are encouraged to consider both the positive and negative feedback when evaluating this facility for their loved ones.
