Overview
Elara Caring, located in Springfield, Missouri, provides a range of personal care services aimed at assisting individuals with daily living tasks and ensuring home safety. Their mission is to support independence at home through specialized programs tailored to the needs of their clients. Elara Caring employs qualified home health professionals who are dedicated to delivering compassionate care.
Services & Support
Elara Caring offers a variety of in-home care services, including assistance with bathing, incontinence care, feeding, medication reminders, light housekeeping, and more. They are equipped to provide 24/7 care, ensuring that clients receive the support they need at all times. The agency works with various payment options, including insurance, private pay, Medicaid, and veterans’ programs, to make care accessible and affordable.
Care Approach & Staff
The staff at Elara Caring is noted for their friendliness and dedication. Many employees express appreciation for the supportive and flexible work environment, highlighting the efforts made by management to acknowledge their hard work. Caregivers often form strong bonds with their clients, which contributes to a positive caregiving experience. However, some reviews indicate challenges with communication regarding scheduling and the availability of caregivers.
Who They Serve
Elara Caring serves a diverse clientele, including individuals who require assistance with daily activities due to age, disability, or health conditions. The agency is committed to providing personalized care that meets the unique needs of each client, ensuring that they feel valued and supported.
What Families Say
Feedback from families varies, with many expressing satisfaction with the quality of care provided by the aides. Clients have praised specific caregivers for their kindness and reliability, noting that they go above and beyond in their duties. Conversely, there are concerns about communication from the agency, particularly regarding caregiver availability and scheduling changes, which some families found disappointing.
Room for Improvement
While many families appreciate the care provided, several reviews highlight issues with communication, particularly regarding the notification of caregiver absences. Some clients experienced frustration with the lack of timely updates when caregivers were unavailable, which affected their overall satisfaction with the service.
Summary
Elara Caring in Springfield, Missouri, offers comprehensive in-home care services designed to support individuals in maintaining their independence. The agency is recognized for its compassionate staff and commitment to client care, although there are areas for improvement in communication regarding scheduling and caregiver availability. Overall, Elara Caring strives to meet the diverse needs of its clients while fostering a supportive environment for both caregivers and families.
