Overview
Pleasant Valley Manor Care, located in Pleasant Valley, Missouri, is a small skilled nursing home care and rehabilitation facility. Since its establishment in 1983, it has aimed to provide a calm and comfortable environment for its residents. The center emphasizes creating personalized care plans to meet the needs of individuals and their families.
Services & Support
Pleasant Valley Manor Care offers skilled nursing and rehabilitation services. The facility is designed to support residents in their recovery and daily living activities, although experiences shared by families indicate a need for improvement in staff responsiveness and overall care quality.
Care Approach & Staff
The care approach at Pleasant Valley Manor Care focuses on individual needs, but reviews highlight concerns regarding staff attitudes and responsiveness. Some families have reported feeling that staff members are unfriendly and unapproachable. There are also mentions of inadequate communication regarding residents’ health issues, which is a significant concern for families.
Living Options & Amenities
While the facility is noted for being clean and well-maintained, there are mixed reviews regarding the overall environment. Some families express satisfaction with the cleanliness and room availability, while others report issues with missing personal items, such as clothing and electronics, which raises concerns about security and oversight.
What Families Say
Feedback from families is varied. Some appreciate the cleanliness and welcoming atmosphere, stating that their loved ones feel at home. However, several reviews express dissatisfaction with the overall care provided, citing negligence and lack of proper communication from staff. Families are advised to be actively involved in their loved ones’ care to ensure their needs are met.
Room for Improvement
There are notable areas for improvement at Pleasant Valley Manor Care. Families have raised concerns about staff interactions, communication regarding resident health, and the management of personal belongings. These issues suggest that potential residents and their families should consider advocating strongly for their loved ones’ needs while at the facility.
Summary
Pleasant Valley Manor Care presents itself as a skilled nursing and rehabilitation facility with a commitment to personalized care. However, the experiences shared by families indicate significant concerns regarding staff responsiveness, communication, and the management of personal items. Prospective residents and their families may benefit from being actively involved in care to navigate the challenges noted in reviews.