Overview
Haven Home Care (417 Home Care), located in Ozark, Missouri, provides a range of home health care services designed to support individuals in their own homes. The agency has garnered positive feedback for its compassionate caregivers and professional office staff, making it a notable choice for families seeking home care solutions.
Services & Support
Haven Home Care offers various services, including hospice and home health care. Families have highlighted the agency’s ability to provide reliable care, especially for those with complex needs, such as individuals recovering from hospital stays. The caregivers are frequently described as compassionate and dedicated, ensuring that clients receive the support they need in a familiar environment.
Care Approach & Staff
The staff at Haven Home Care is noted for their professionalism and responsiveness. Many families appreciate the open communication with the office, which includes regular check-ins and prompt responses to questions. Caregivers are often praised for their kindness and attentiveness, creating a comforting atmosphere for clients. Families have reported that their loved ones feel safe and well cared for, which alleviates stress for both clients and their families.
Who They Serve
Haven Home Care serves a diverse clientele, including individuals requiring hospice care and those needing assistance with daily activities. The agency is particularly noted for its support of older adults, including those with chronic health issues or recovering from hospitalizations. Families have expressed gratitude for the agency’s role in helping them maintain their loved ones’ independence at home.
What Families Say
Reviews from families highlight the positive experiences they’ve had with Haven Home Care. Many express deep appreciation for the compassionate care provided by the staff, noting that caregivers go above and beyond to ensure their loved ones are comfortable and well cared for. Families have shared stories of how the agency has made a significant difference in their lives, providing not just care but also peace of mind during challenging times.
Room for Improvement
Some feedback suggests that there may be challenges related to staff scheduling and availability, with a few families mentioning difficulties in securing consistent hours. Additionally, there are comments regarding the company’s policy on paid time off for employees, which may impact staff retention and service continuity.
Summary
Haven Home Care (417 Home Care) in Ozark, Missouri, is recognized for its compassionate and professional home health care services. With a focus on individual needs and strong communication, the agency has built a reputation for quality care among families. While there are areas for potential improvement, the overall sentiment is one of gratitude and satisfaction with the services provided.
