Overview
Avalon View Health and Wellness, located in Liberty, Missouri, provides a range of senior care services, including skilled nursing, memory care, and hospice. The facility aims to create a supportive environment for its residents, with a focus on both clinical and emotional well-being.
Services & Support
Avalon View offers a variety of services tailored to meet the needs of its residents. These include rehabilitation therapy and specialized memory care for individuals with Alzheimer’s or dementia. The staff is dedicated to providing personalized care and support for each resident, ensuring they feel safe and valued.
Care Approach & Staff
The staff at Avalon View is noted for their commitment and compassion towards residents. Many reviews highlight the dedication of the team, with caregivers often going above and beyond to create a nurturing atmosphere. However, there have been mixed experiences regarding management, particularly with the administrator’s approach to residents and families.
Who They Serve
Avalon View caters to a diverse group of seniors, including those requiring memory care, rehabilitation, and hospice services. Families seeking a facility for loved ones facing complex health challenges may find Avalon View’s offerings appealing.
Living Options & Amenities
Residents at Avalon View can engage in various activities designed to promote social interaction and well-being. The facility is undergoing renovations to improve the living environment, and many residents appreciate the upgrades and the increased focus on activities.
Dining & Activities
Dining experiences at Avalon View have received positive feedback, with residents noting improvements in the quality of food compared to previous facilities. The activities program is robust, with options like bingo and other engaging events that encourage participation and community.
What Families Say
Reviews from families indicate a mix of experiences. Some express gratitude for the care their loved ones received, particularly in rehabilitation and hospice settings. However, there are also serious concerns raised about incidents of inadequate care and communication issues, particularly during critical health situations. Families appreciate the dedication of many staff members but have noted challenges with management and staff responsiveness.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding management practices and staff communication. Some reviews mention issues with care quality and responsiveness, particularly in urgent situations, indicating a need for improved oversight and consistency in care delivery.
Summary
Avalon View Health and Wellness offers a range of services aimed at supporting seniors in Liberty, Missouri. While many families commend the compassionate care provided by staff, there are significant concerns about management and care consistency that potential residents and their families should consider when evaluating this facility.