Overview
ACG Hospice, located in Lee’s Summit, Missouri, is dedicated to providing high-quality hospice and palliative care for patients and their families during the end-of-life journey. Their mission focuses on serving with love and ensuring that patients receive compassionate care tailored to their needs.
Services & Support
ACG Hospice offers specialized end-of-life care, including adult hospice care, dementia-capable care, and grief support services. They provide counseling, support groups, and resources to facilitate a safe and healing environment for both patients and families. Their commitment to care extends to ensuring that every interaction is meaningful and supportive.
Care Approach & Staff
The team at ACG Hospice is noted for its compassionate approach, with many reviewers highlighting the kindness and thoroughness of the nurses and social workers. Families appreciated the support and communication provided by the staff, who were described as patient and understanding during challenging times. However, some reviews indicated inconsistencies in the availability and responsiveness of nursing staff, particularly during critical moments.
Who They Serve
ACG Hospice serves patients in the final phase of illness, providing specialized care for those with various medical needs, including dementia care. Their services are designed to support not only the patients but also their families as they navigate the complexities of end-of-life care.
Room for Improvement
While many families praised the care received from ACG Hospice, some expressed concerns regarding the timeliness and reliability of service. Instances of delayed nursing visits and communication issues were noted, particularly during critical moments when families needed immediate assistance. This feedback suggests that ACG Hospice may benefit from addressing these inconsistencies to enhance overall patient care.
Summary
ACG Hospice in Lee’s Summit, Missouri, is committed to providing compassionate hospice and palliative care. With a focus on creating meaningful experiences for patients and families, they offer a range of services designed to support individuals during their end-of-life journey. While many families have had positive experiences, there are areas for improvement regarding staff responsiveness and communication, which could enhance the overall quality of care provided.
