Overview
Phoenix Home Care & Hospice, located in Lebanon, Missouri, offers a range of healthcare services tailored to children, teens, adults, and the elderly. The organization emphasizes a compassionate approach to home care, aiming to meet the diverse needs of clients and their families in Laclede County and the surrounding areas. Their dedicated caregivers are focused on ensuring that the home care experience is both supportive and memorable.
Services & Support
Phoenix Home Care & Hospice provides various services that include personal care, nursing support, and hospice care. Families have noted the flexibility of the service, which allows caregivers to work around clients’ schedules, ensuring that they receive the necessary assistance when needed. This adaptability has been particularly beneficial for families balancing work commitments while caring for loved ones.
Care Approach & Staff
The staff at Phoenix Home Care & Hospice is frequently described as compassionate and dedicated. Many reviewers express appreciation for the level of care provided by their caregivers, highlighting their commitment to going above and beyond in their duties. The organization fosters a supportive work environment, with employees noting that they feel valued and appreciated. This positive culture is reflected in the quality of care that clients receive, as caregivers are often seen as not just service providers but as integral parts of their clients’ lives.
Who They Serve
Phoenix Home Care & Hospice serves a diverse clientele, including children, adults, and the elderly. Many families have shared positive experiences regarding the care their loved ones receive, emphasizing the importance of having reliable support at home. The organization is particularly noted for its ability to cater to the unique needs of each client, making adjustments based on individual circumstances.
What Families Say
Families have expressed gratitude for the services provided by Phoenix Home Care & Hospice, often mentioning the positive impact of their caregivers. Reviews highlight how caregivers not only assist with daily tasks but also bring joy and companionship to their clients. Many families feel reassured knowing that their loved ones are in capable hands, allowing them to focus on other responsibilities without worry.
Room for Improvement
While many reviews are positive, there are some concerns regarding communication and responsiveness, with a few families feeling that their needs were not adequately addressed at times. This feedback suggests that there may be room for improvement in ensuring that all clients feel heard and supported.
Summary
Phoenix Home Care & Hospice in Lebanon, Missouri, is dedicated to providing high-quality home health care services. With a compassionate team of caregivers and a supportive work environment, the organization strives to meet the diverse needs of its clients. While many families report positive experiences, addressing communication concerns could enhance overall satisfaction.