Overview
Elara Caring, located in Kirksville, Missouri, provides personal care services designed to assist individuals with daily living tasks and enhance their ability to live independently at home. With a focus on compassionate and professional care, Elara Caring aims to ensure that clients receive the support they need in a familiar environment.
Services & Support
Elara Caring offers a variety of in-home care services tailored to meet the needs of clients. These services include assistance with bathing, incontinence care, feeding, medication reminders, light housekeeping, and 24/7 care. The agency works with various payment options, including insurance, private pay, Medicaid, and veteran programs, making their services accessible to a wide range of individuals.
Care Approach & Staff
The staff at Elara Caring are frequently described as compassionate and understanding, with many clients expressing appreciation for the genuine care they receive. The aides are noted for their kindness and dedication, often going above and beyond to provide support. Communication is a strong aspect of their service, with staff members and office representatives being praised for their responsiveness and willingness to help.
Who They Serve
Elara Caring serves individuals who may have difficulty with daily living tasks due to age, disability, or health issues. Their services are aimed at enhancing the quality of life for clients while allowing them to remain in their homes. The agency also extends its services to surrounding counties in Missouri and parts of Iowa.
What Families Say
Many families have shared positive experiences with Elara Caring, highlighting the exceptional care provided by the aides. Clients have expressed gratitude for the support that allows them to stay in their homes, with some referring to the staff as like family. However, some reviews indicate concerns regarding communication and service availability, with a few clients feeling neglected at times.
Room for Improvement
While many reviews are positive, there are mentions of a lack of communication and responsiveness from the agency. Some clients reported difficulties in receiving timely assistance and noted that coverage can be an issue, particularly when staff availability is low.
Summary
Elara Caring in Kirksville, Missouri, offers a range of personal care services focused on helping clients maintain their independence at home. With a dedicated and compassionate staff, the agency aims to provide high-quality care. However, some families have raised concerns about communication and service coverage, suggesting areas for potential improvement. Overall, Elara Caring is recognized for its commitment to client care and support.