Overview
Highland Crest Senior Living, located in Kirksville, Missouri, offers a warm and welcoming environment for seniors seeking assisted living and memory care services. This Americare community focuses on making residents feel engaged and at home from the moment they arrive. With a variety of amenities and a dedicated staff, Highland Crest aims to provide a supportive atmosphere that promotes senior wellness.
Services & Support
Highland Crest offers a comprehensive range of services tailored to meet the needs of seniors. These include assisted living, memory care, skilled nursing, rehabilitation, hospice, home health, and respite care. The community is designed to provide support with daily activities such as meal preparation, medication management, and personal care, ensuring that residents receive the right level of assistance 24 hours a day.
Care Approach & Staff
The staff at Highland Crest is noted for their friendly and compassionate approach. Residents and their families have expressed appreciation for the attentive care provided by the team, particularly in the areas of personal hygiene and overall support. The community employs the Best Friends™ Approach to memory care, emphasizing empathy and understanding for those dealing with memory loss or Alzheimer’s disease.
Who They Serve
Highland Crest serves a diverse population of seniors, including those requiring assistance with daily living activities and those needing specialized memory care. The community is designed to accommodate individuals with varying levels of care needs, ensuring that each resident can thrive in a supportive environment.
Living Options & Amenities
Residents at Highland Crest enjoy spacious floor plans and a variety of amenities that enhance their living experience. The community encourages engagement through numerous activities and events, fostering a sense of belonging among residents. Families have noted the attractive and comfortable living spaces, contributing to a positive atmosphere.
Dining & Activities
Highland Crest is committed to providing quality dining experiences, with residents expressing satisfaction with the meals offered. The community also organizes engaging activities that promote social interaction and well-being, ensuring that residents have opportunities to connect and enjoy their time at the facility.
What Families Say
Families have shared mixed experiences regarding Highland Crest. While many appreciate the welcoming environment and caring staff, there have been concerns about staffing levels in certain areas, particularly in memory care. Some families noted issues with respect for residents’ personal belongings and the management’s communication practices. Overall, many families feel relieved to have found a supportive community for their loved ones.
Room for Improvement
Feedback indicates that there are areas for improvement, particularly concerning staffing levels and management practices in specific sections of the community. Some families have expressed dissatisfaction with the handling of certain situations, suggesting a need for enhanced oversight and communication.
Summary
Highland Crest Senior Living in Kirksville, Missouri, offers a range of assisted living and memory care services in a friendly and engaging environment. While many families appreciate the caring staff and quality amenities, there are noted areas for improvement regarding staffing and management practices. Overall, Highland Crest aims to provide a supportive home for seniors, fostering a sense of community and well-being.