Overview
Garden Village, located in Kansas City, Missouri, is an independent senior living community that offers a peaceful, maintenance-free lifestyle. The community features amenities such as walking paths, dog-friendly spaces, and a serene fishing pond, providing residents with a pleasant environment just minutes from downtown Kansas City. Residents can enjoy a variety of activities and the benefits of living in a vibrant community.
Services & Support
Garden Village provides independent living options with supportive services available through third-party providers. Residents can expect amenities such as homestyle meals, weekly housekeeping, and spacious apartments equipped with patios or balconies, walk-in tubs, and kitchenettes. However, some reviews indicate that the community has faced challenges with staffing and management responsiveness, impacting the overall resident experience.
Care Approach & Staff
The community has experienced recent leadership changes, with a new General Manager noted for her efforts to improve the facility. While some residents have seen positive changes under her management, including improved service and food quality, others have expressed concerns about ongoing issues such as staffing shortages and responsiveness to tenant complaints. The staff is generally described as warm and caring, but there have been reports of unresponsiveness and a lack of adequate support.
What Families Say
Feedback from families and visitors has been mixed. Some residents appreciate the improvements brought by the new management and enjoy the community’s atmosphere. However, there are serious concerns regarding safety and management practices, including reports of theft and inadequate communication regarding incidents. Additionally, the quality of food has been a recurring issue, with many residents expressing dissatisfaction.
Room for Improvement
Many reviews highlight issues with management responsiveness and staffing levels, indicating that the community has been understaffed for an extended period. This has led to unmet expectations regarding amenities and services. Concerns about safety and the quality of food also suggest areas that require attention to enhance the resident experience.
Summary
Garden Village offers a charming independent living environment in Kansas City, Missouri, with various amenities and activities designed to foster a sense of community. While some residents have noted improvements under new management, ongoing issues with staffing, food quality, and safety have been significant concerns. Families considering this community should weigh these factors carefully to ensure it meets their loved ones’ needs.
