Overview
Parkview Healthcare, located in Kansas City, Missouri, is a senior care facility that offers a range of services aimed at supporting the needs of its residents. The facility has received mixed feedback, particularly regarding the housekeeping and overall cleanliness, which some reviews noted as areas requiring significant improvement. However, many reviewers highlighted the dedication and kindness of the staff, including nurses and certified nursing assistants (CNAs), who are described as respectful and caring.
Services & Support
Parkview Healthcare provides various services, including rehabilitation and social worker support. Residents have access to a range of activities, which contribute to a supportive community environment. Many family members have expressed satisfaction with the responsiveness of the staff, noting their willingness to assist and engage with residents.
Care Approach & Staff
The staff at Parkview Healthcare has been consistently praised for their friendliness and professionalism. Reviews indicate that the CNAs and nurses are dedicated to providing compassionate care. However, some concerns were raised about staff burnout, which may affect the quality of service. The facility has a new administrator who has been recognized for being helpful and responsive to both residents and their families.
Who They Serve
Parkview Healthcare serves a diverse group of residents, including those requiring rehabilitation and long-term care. The facility aims to foster a family-like atmosphere, where residents can feel supported and cared for.
Living Options & Amenities
While the facility offers basic living amenities, some reviews suggest that these may not meet the expectations of families looking for more comprehensive recreational options. There are mentions of a koi pond and social activities, but some families have expressed a desire for improvements in this area.
Dining & Activities
Dining experiences at Parkview have received mixed reviews, with some families expressing dissatisfaction with the food quality. However, there are opportunities for activities that encourage social interaction among residents, which many families appreciate.
Room for Improvement
Several reviews pointed out the need for improvements in housekeeping and cleanliness, with specific incidents of unclean rooms noted. Additionally, some concerns were raised regarding the behavior of certain staff members, which could impact the overall resident experience. Addressing these issues may enhance the quality of care provided at Parkview Healthcare.
Summary
In summary, Parkview Healthcare in Kansas City, Missouri, is a facility with a caring staff and a supportive environment, but it faces challenges with housekeeping and dining services. Families considering this facility should weigh the positive feedback about the staff against the concerns raised in reviews to make an informed decision.
