Overview
Rockhill Manor, located in Kansas City, Missouri, is an assisted living campus dedicated to providing supportive housing for adults diagnosed with chronic mental illness. The facility aims to advocate for individuals with mental health challenges, not only for those residing within its walls but also for those in other living situations.
Services & Support
Rockhill Manor offers various services that cater to the needs of its residents, including assisted living, respite care, and home health services. The facility is equipped to provide psychiatric care, ensuring that residents receive both physical and mental health support. Additionally, transportation services are available for residents who can navigate the community independently.
Care Approach & Staff
The care approach at Rockhill Manor emphasizes compassion and support, with a focus on improving residents’ quality of life. Reviews indicate that the staff is generally friendly and welcoming, contributing to a positive atmosphere. However, some feedback highlights concerns regarding professionalism, particularly in communication with families and external agencies.
Who They Serve
Rockhill Manor serves adults of all ages who have been diagnosed with chronic mental illnesses. The facility aims to create an inclusive environment, although some reviews suggest that there may be issues related to the representation and treatment of residents from diverse backgrounds.
Living Options & Amenities
Residents at Rockhill Manor benefit from a range of living options and amenities designed to support their needs. The facility provides a community-oriented environment where individuals can engage in daily classes and activities that promote mental and physical well-being.
What Families Say
Feedback from families and residents is mixed. While some express satisfaction with the care and support provided, others raise concerns about communication and perceived biases in treatment. Positive comments highlight the facility’s friendly atmosphere and its impact on residents’ lives, while negative experiences focus on issues with management and the handling of resident placements.
Room for Improvement
Concerns have been noted regarding the professionalism of some staff members, particularly in interactions with families and external agencies. Additionally, there are suggestions for enhancing communication practices to ensure that commitments made to families are honored and followed through.
Summary
Rockhill Manor provides essential support for adults with chronic mental illnesses in Kansas City, Missouri. While many residents appreciate the friendly staff and the community atmosphere, there are areas that require attention, particularly in terms of communication and inclusivity. Families considering Rockhill Manor should weigh these factors as they explore options for their loved ones.
