Overview
Westgate at Wildwood Ranch, located in Joplin, Missouri, is a care facility that offers a range of services, including long-term care, skilled nursing, and memory care. The facility aims to provide individualized care that maximizes health and happiness for its residents, with a dedicated staff available 24/7 to meet their needs.
Services & Support
Westgate provides a variety of services tailored to different levels of care. These include skilled nursing, rehabilitation, and memory care, ensuring that residents receive the appropriate support based on their individual requirements. On-site therapy services are also available, including occupational, physical, and speech therapy.
Care Approach & Staff
The staff at Westgate is described as friendly and well-trained, with a genuine commitment to providing compassionate care. Many reviews emphasize the warmth and kindness exhibited by the caregivers, who strive to make residents feel at home. However, some feedback indicates concerns regarding management and staff professionalism, suggesting that experiences may vary.
Who They Serve
Westgate caters to a diverse population, including those in need of long-term care, skilled nursing, memory care, and respite care. Families seeking a supportive environment for their loved ones may find Westgate appealing due to its focus on individualized attention and care.
Living Options & Amenities
The facility is designed to create a welcoming atmosphere for residents. It features dining rooms where families can gather and socialize, as well as engage in fun-filled events. However, some reviews indicate that there may be issues with resident engagement and interaction, with reports of residents sitting in wheelchairs for extended periods.
Dining & Activities
Dining at Westgate aims to provide delicious meals that cater to residents’ preferences. The facility also hosts various activities intended to enhance the social experience for residents and their families, fostering a sense of community.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care their loved ones received, highlighting the dedication of the staff. However, there are significant concerns regarding management practices and staff responsiveness, with some families reporting distressing experiences related to care quality and communication.
Room for Improvement
Several reviews point to issues with staff professionalism and management oversight. Concerns include inadequate responses to resident needs and reports of neglect. Families have expressed a desire for improvements in these areas to ensure a higher standard of care.
Summary
Westgate at Wildwood Ranch in Joplin, Missouri, offers a range of care services in a supportive environment. While many families appreciate the compassionate staff and the facility’s amenities, there are notable concerns regarding management and care consistency. Families considering Westgate should weigh these factors carefully while seeking a suitable care option for their loved ones.
