Overview
Visiting Angels, located in Joplin, Missouri, offers home care services tailored to the needs of seniors. Their range of services includes assistance with daily activities such as transportation, meal preparation, and medication reminders, allowing seniors to remain in the comfort of their own homes. The organization emphasizes compassionate care and personalized service, aiming to provide peace of mind to families.
Services & Support
Visiting Angels provides a variety of in-home care services designed to meet individual needs. These include assistance with bathing, grooming, hygiene, light housekeeping, and respite care. They also offer specialized services such as Alzheimer’s care and fall prevention. Their caregivers are trained to deliver personalized support, ensuring that seniors receive the care they require.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and professional. Families have noted the welcoming environment created by the office staff, who are approachable and willing to assist with any questions. The organization places a strong emphasis on training, ensuring that caregivers are well-prepared to meet the needs of their clients. Many reviews highlight the supportive management, which contributes to a positive experience for both employees and clients.
Who They Serve
Visiting Angels primarily serves seniors in the Joplin area and surrounding communities, including Carthage, Neosho, and Lamar. Their services are designed for older adults who require assistance with daily living activities, allowing them to maintain their independence while receiving the necessary support.
What Families Say
Feedback from families has been mixed. While some have expressed gratitude for the compassionate care their loved ones received, others have reported issues with service consistency, particularly noting that certain tasks, such as cleaning, were not adequately addressed. Some families also raised concerns about billing practices, indicating a lack of transparency in rate changes. Despite these concerns, many families appreciate the friendly and knowledgeable staff, which has helped ease the stress of caregiving.
Room for Improvement
Several families have indicated areas for improvement, particularly regarding service consistency and communication about billing. Some clients reported a decline in service quality over time, which has led to disappointment. Addressing these concerns could enhance the overall experience for families relying on their services.
Summary
Visiting Angels in Joplin, Missouri, provides a range of home care services aimed at supporting seniors in their daily lives. While many families commend the compassionate and professional staff, there have been reports of inconsistent service and billing concerns. Overall, Visiting Angels strives to offer personalized care, but there are opportunities for improvement to ensure a more reliable experience for clients and their families.
