Overview
Phoenix Home Care & Hospice, located in Joplin, Missouri, offers a wide range of healthcare services designed to support individuals of , including children, teens, adults, and the elderly. The organization emphasizes a compassionate approach, aiming to create a memorable home care experience for clients and their families. Their mission focuses on delivering high-quality care through a dedicated team of health professionals within Jasper and Newton Counties and the surrounding areas.
Services & Support
Phoenix Home Care & Hospice provides various services, including home health care, hospice care, physical therapy, and occupational therapy. These services are tailored to meet the unique needs of clients, ensuring they receive appropriate support in the comfort of their own homes. Families appreciate the comprehensive nature of the care provided, which is often described as both helpful and necessary.
Care Approach & Staff
The caregivers at Phoenix Home Care & Hospice are frequently praised for their compassion and dedication. Clients have expressed gratitude for the support they receive, highlighting the staff’s willingness to go above and beyond in their duties. Many reviews mention specific team members, noting their caring nature and commitment to ensuring clients feel supported and valued. The company fosters a positive work environment, which appears to translate into the quality of care provided to clients.
Who They Serve
Phoenix Home Care & Hospice serves a diverse clientele, including children, teens, adults, and the elderly. Families seeking assistance for their loved ones often find that the services offered are well-suited to meet their specific needs, allowing for peace of mind during challenging times.
What Families Say
Feedback from families highlights the positive experiences they have had with Phoenix Home Care & Hospice. Many clients report feeling supported and cared for, with caregivers often described as kind and attentive. Specific staff members are mentioned as going the extra mile, contributing to a strong sense of trust in the care being provided. However, there have been isolated reports of dissatisfaction regarding caregiver interactions, indicating that experiences may vary.
Room for Improvement
While many families express satisfaction with the care provided, there are some concerns regarding the responsiveness to issues raised about caregiver behavior. A few clients noted negative interactions, suggesting that further attention may be needed in addressing these types of complaints to ensure a consistently positive experience for all clients.
Summary
Phoenix Home Care & Hospice in Joplin, Missouri, is recognized for its compassionate approach to home health and hospice care. With a dedicated team of caregivers and a commitment to meeting the needs of clients and their families, the organization has built a reputation for providing high-quality support. While most families report positive experiences, attention to areas of improvement could enhance the overall client experience.
