Overview
StoneBridge Senior Living – Oak Tree, located in Jefferson City, Missouri, offers a variety of lifestyle and care options, including assisted living, rehabilitation, and skilled nursing. The community is set on seven acres in the heart of the capital city and aims to provide a family-oriented environment for residents.
Services & Support
StoneBridge Senior Living – Oak Tree provides a range of services, including assisted living, skilled nursing, and rehabilitation. The facility is Medicare certified and accepts various managed care plans. However, experiences shared by families indicate significant variability in the quality of care, particularly in skilled nursing and rehabilitation services.
Care Approach & Staff
While some families have noted caring and professional nursing staff, others have expressed concerns about staff availability and responsiveness. Reports of long wait times for assistance, sometimes exceeding 30 minutes, have been common. There are mentions of under-staffing, with families indicating that the care provided may be inconsistent, particularly during busy periods.
Who They Serve
The facility caters to a diverse population, including residents in need of assisted living and those requiring skilled nursing care. Families have shared mixed experiences regarding the level of attention and care their loved ones received, with some expressing gratitude for specific staff members while others reported neglect.
Dining & Activities
Dining experiences at StoneBridge Senior Living – Oak Tree have drawn criticism, particularly regarding the quality of food served. Families have described meals as unappetizing, with examples like cold pizza and insufficient portions. There are also concerns about the lack of engaging activities for residents, with reports of a dark and vacant activity room.
Room for Improvement
Feedback from families indicates several areas needing improvement, including housekeeping and laundry services, which have been described as inadequate. Some families reported that the cleanliness of rooms was not maintained, leading to unsatisfactory living conditions. Additionally, issues related to communication and staff accountability were highlighted, with families feeling that their concerns were not adequately addressed.
Summary
StoneBridge Senior Living – Oak Tree in Jefferson City, Missouri, presents a mixed picture of care and service. While the facility offers a range of services and has some dedicated staff, numerous reviews indicate significant issues with cleanliness, food quality, and overall care. Families considering this facility should weigh these experiences carefully when making decisions about their loved ones’ care.
