Overview
River City Living Community, located in Jefferson City, Missouri, is a facility that provides services including hospice and rehabilitation. However, numerous reviews indicate significant concerns regarding the quality of care and overall environment within the community.
Services & Support
The community offers various services aimed at supporting residents’ health and wellness, including rehabilitation and hospice care. They also provide transportation to ensure that residents can attend medical appointments, utilizing handicapped accessible vans.
Care Approach & Staff
Feedback from families highlights serious issues with the staff’s responsiveness and care practices. Many reviews describe instances where residents were left unattended for extended periods, with reports of inadequate assistance with daily needs such as feeding and medication administration. Families have expressed frustration over the lack of proper training among staff, leading to neglectful situations, including residents being left in uncomfortable positions for too long.
Who They Serve
The facility serves individuals requiring rehabilitation and hospice care. However, the experiences shared by families suggest that the care provided may not meet the necessary standards for these vulnerable populations.
Room for Improvement
The reviews collectively indicate a pressing need for improvements in staff training and overall facility management. Concerns about cleanliness, respect for residents, and timely medical care were frequently mentioned, suggesting that the community may not currently be equipped to provide the level of care that families expect for their loved ones.
Summary
In summary, River City Living Community in Jefferson City, Missouri, offers hospice and rehabilitation services but faces substantial criticism regarding its care quality. Families have reported serious lapses in attention and respect for residents, leading to a lack of trust in the facility. Prospective residents and their families may want to carefully consider these reviews when evaluating care options.
