Overview
Jefferson City Nursing & Rehab, located in Jefferson City, Missouri, is a facility that offers various levels of care, including rehabilitation and memory care. The center aims to provide specialized care plans tailored to the unique health needs of its residents. While some families have expressed satisfaction with the care provided, others have raised significant concerns regarding management and staff responsiveness.
Services & Support
The facility offers a range of services, including rehabilitation, hospice care, and a dedicated memory care unit designed to create a secure and home-like environment. Residents in the rehab section benefit from therapy services, which are available six days a week. The staff is trained to provide compassionate care, although experiences with staff responsiveness have been mixed.
Care Approach & Staff
While many reviews highlight the dedication of the staff, particularly in the rehabilitation unit, there are concerns about management and staff training. Instances of inadequate monitoring and communication have been reported, leading to negative outcomes for some residents. Some family members have noted that the staff appears short-handed at times, which can impact the quality of care.
Who They Serve
Jefferson City Nursing & Rehab serves a diverse population, including residents in need of memory care and those undergoing rehabilitation. Families seeking care for loved ones with dementia or other cognitive issues may find the memory care unit particularly relevant, although experiences can vary widely.
Room for Improvement
Several reviews indicate a need for improvement in management practices and staff training. Concerns have been raised about communication issues, particularly regarding phone access for families trying to reach their loved ones. Additionally, there have been reports of neglect and insufficient monitoring of residents, which could impact overall care quality.
What Families Say
Feedback from families is mixed. Some express gratitude for the compassionate care their loved ones receive, particularly in the rehab section, emphasizing the supportive environment created by the staff. However, others have shared distressing experiences, including reports of neglect and inadequate responses to health concerns. The emotional impact of these experiences has led some families to recommend seeking alternatives for care.
Summary
Jefferson City Nursing & Rehab offers essential services for rehabilitation and memory care in Jefferson City, Missouri. While many residents and families appreciate the caring staff and supportive environment, significant concerns about management and care quality have been voiced. Families considering this facility should weigh both positive testimonials and critical feedback to make informed decisions for their loved ones.
