Overview
Phoenix Home Care & Hospice, located in Jefferson City, Missouri, offers a range of healthcare services tailored to children, teens, adults, and the elderly. The organization is dedicated to providing compassionate care and ensuring that clients’ needs are met in a supportive home environment. Their mission focuses on delivering high-level care from experienced health professionals to clients throughout Central Missouri, including Cole County and nearby areas.
Services & Support
Phoenix Home Care & Hospice provides a variety of services designed to assist individuals in their homes. These services include personal care, such as assistance with bathing and daily living activities, as well as skilled nursing care. The organization aims to accommodate the unique needs of each client, allowing for flexibility in scheduling and care arrangements.
Care Approach & Staff
The staff at Phoenix Home Care & Hospice are frequently described as attentive and kind, with some clients specifically mentioning the positive experiences with individual caregivers. The organization emphasizes open communication between clients and supervisors, which is appreciated by many families. However, there have been concerns about the consistency of care, particularly regarding the frequency of personal care services like bathing.
Who They Serve
Phoenix Home Care & Hospice serves a diverse clientele, including disabled individuals and seniors with varying levels of need. The organization is noted for its ability to cater to clients who may have unseen disabilities, ensuring that their specific challenges are acknowledged and addressed.
Service Area
The services provided by Phoenix Home Care & Hospice extend throughout Central Missouri, with a focus on Jefferson City and Cole County. This allows them to reach a wide range of clients in need of home health care and hospice services.
What Families Say
Feedback from families reflects a mix of experiences. Many clients express gratitude for the compassionate care they receive and highlight the kindness of the staff. Positive remarks often mention the reliability of caregivers and the responsiveness of the organization. However, some families have voiced concerns regarding scheduling issues and the frequency of care, particularly with personal hygiene assistance.
Room for Improvement
While many families report positive experiences, there are noted concerns about the consistency of care and the scheduling of services. Some clients have expressed disappointment regarding the availability of caregivers and the frequency of personal care tasks, such as bathing, which may not always align with their expectations.
Summary
Phoenix Home Care & Hospice in Jefferson City, Missouri, provides a range of home health care services aimed at supporting clients of . With a commitment to compassionate care and open communication, the organization strives to meet the needs of its clients. While many families appreciate the attentiveness of the staff, there are areas where service consistency could be improved. Overall, Phoenix Home Care & Hospice is recognized for its dedication to helping individuals remain in their homes while receiving quality care.
