Overview
Rosewood Health and Rehab, located in Independence, Missouri, is a senior living community that offers a range of care options, including independent living, assisted living, and skilled nursing. The facility aims to provide a warm and supportive environment for its residents, emphasizing a continuum of care tailored to individual needs.
Services & Support
Rosewood provides various services to support its residents, including skilled nursing, rehabilitation, and memory care. The facility also offers social worker support, which is essential for navigating care plans and addressing residents’ needs. Transportation services are available for residents to attend medical appointments and engage in community activities.
Care Approach & Staff
The staff at Rosewood is described as friendly and attentive, with many residents expressing appreciation for the care they receive. However, there are mixed reviews regarding the consistency of care, especially from agency staff during weekends. Some families have reported concerns about response times to call lights and the attentiveness of staff, particularly in urgent situations.
Who They Serve
Rosewood serves a diverse population, including those in need of memory care and rehabilitative services. The facility caters to residents with varying levels of need, from independent living to those requiring skilled nursing care.
Living Options & Amenities
Residents at Rosewood can choose from private or semi-private room options. The community is designed to create a homelike atmosphere, with amenities that include comfortable living spaces and communal areas for socializing and activities.
Dining & Activities
The dining experience at Rosewood is tailored to meet the needs of residents, with efforts made by the kitchen staff to accommodate dietary requirements. The facility also offers various activities to engage residents, helping to promote social interaction and overall well-being.
What Families Say
Family feedback about Rosewood is varied. Many appreciate the friendly environment and caring staff, while others have raised serious concerns about the level of care, particularly regarding hygiene and timely assistance. Some families have reported instances of residents being left unattended for extended periods, which has led to dissatisfaction with the overall care experience. Positive comments highlight improvements in the facility and the dedication of certain staff members.
Room for Improvement
Several reviews indicate a need for improvement in staff responsiveness and the overall cleanliness of the facility. Instances of residents being left in soiled clothing for extended periods and delays in receiving necessary assistance have been noted. Families have expressed frustration regarding communication and coordination of care, particularly during transitions and weekends.
Summary
Rosewood Health and Rehab in Independence, Missouri, offers a range of senior care services in a supportive environment. While many residents and families appreciate the friendly atmosphere and dedicated staff, there are significant concerns regarding the consistency of care and responsiveness. Families considering Rosewood for their loved ones should weigh these factors carefully and may want to visit the facility to gauge its suitability for their needs.
