Overview
Carmel Hills Wellness & Rehabilitation, located in Independence, Missouri, is dedicated to providing quality care and support to its residents. The facility offers a warm and inviting atmosphere, emphasizing the importance of a compassionate team that assists individuals during their recovery and rehabilitation processes.
Services & Support
Carmel Hills provides a variety of services including 24-hour skilled nursing care, rehabilitation, and home health assistance. The facility is designed to cater to both short-term rehabilitation needs following hospitalization and long-term care requirements. Residents benefit from personalized rehabilitation plans that may include physical, occupational, and speech therapy, all supervised by qualified professionals.
Care Approach & Staff
The staff at Carmel Hills is noted for their friendliness and compassion, creating an environment where residents feel cared for and respected. Many reviews highlight the team’s dedication to providing quality service and their interactive approach with residents. The facility’s commitment to maintaining cleanliness and organization has also been positively remarked upon, contributing to a supportive healing environment.
Who They Serve
Carmel Hills Wellness & Rehabilitation serves individuals in need of skilled nursing care, rehabilitation, and assistance with daily living activities. This includes those recovering from surgery, injury, or illness, as well as residents who require long-term care.
Living Options & Amenities
The facility offers private rooms equipped with televisions and phones, allowing residents to maintain a degree of personal comfort during their stay. Residents have access to various activities designed to enhance their quality of life, contributing to a vibrant community atmosphere.
Dining & Activities
Residents at Carmel Hills can enjoy meals that are noted for their quality, with positive feedback regarding the dining experience. Additionally, the facility organizes a variety of activities that cater to the interests and needs of residents, fostering engagement and social interaction.
What Families Say
Many families express satisfaction with the care their loved ones receive at Carmel Hills. Positive comments highlight the supportive atmosphere, the attentiveness of the staff, and the overall cleanliness of the facility. However, there are some concerns regarding individual experiences, with one family sharing a negative incident related to care.
Room for Improvement
While many reviews are positive, there are notable concerns regarding neglect and specific experiences that have raised alarms among families. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Carmel Hills Wellness & Rehabilitation provides a nurturing environment for individuals requiring skilled nursing and rehabilitation services in Independence, Missouri. With a focus on compassionate care and a range of supportive services, the facility strives to help residents achieve their personal health goals while ensuring a positive living experience.
