Overview
Addus HomeCare, located in Hannibal, Missouri, has been providing personal home care and support services for over 40 years. The organization is dedicated to delivering high-quality, cost-effective care that enables individuals to remain in their homes comfortably and confidently.
Services & Support
Addus HomeCare offers a range of in-home supportive services, including assistance with daily living activities, in-home medical and skilled healthcare services, and comfort care for both patients and their families. The caregivers are noted for their commitment to building meaningful relationships with those they serve, which is central to the company’s mission.
Care Approach & Staff
The caregivers at Addus HomeCare are described as engaged and compassionate, striving to provide quality care tailored to the specific needs of their clients. The support and field teams are focused on facilitating the work of caregivers, ensuring that they can deliver the best possible service to clients.
What Families Say
Feedback from families regarding Addus HomeCare is mixed. Some families have expressed positive sentiments, highlighting the meaningful relationships formed with caregivers. However, there are also significant concerns, particularly regarding the performance of certain aides. One family reported dissatisfaction with an aide’s lack of initiative and care, citing issues such as inadequate cleaning and poor communication. This led to a negative experience, prompting them to switch to another provider that they found more attentive and caring.
Room for Improvement
There are reports of inconsistency in caregiver performance, with some families noting that certain aides did not meet their expectations for care and support. Additionally, communication from the office staff has been described as lacking, with some families feeling their concerns were not adequately addressed.
Summary
Addus HomeCare in Hannibal, Missouri, offers a variety of in-home care services aimed at helping individuals maintain their independence at home. While some families appreciate the compassionate nature of the caregivers, there are notable concerns regarding the reliability and performance of certain staff members, as well as communication from the office. Families considering Addus HomeCare may want to weigh these experiences as they evaluate their options.
