Overview
1st Priority Homecare, located in Gladstone, Missouri, provides Consumer Directed Services (CDS) to seniors and individuals with disabilities. These services enable clients to receive personal home care assistance, allowing them to live independently in their homes. The company is known for its commitment to excellent service and competitive caregiver wages.
Services & Support
1st Priority Homecare specializes in personal care services through the CDS program, which is part of the MO Healthnet Program. This program offers home personal care assistance with daily living activities at no charge for eligible participants. Clients have the flexibility to hire, train, and manage caregivers, including family members (excluding spouses and legal guardians), to meet their specific needs.
Care Approach & Staff
The staff at 1st Priority Homecare is frequently described as knowledgeable, efficient, and professional. Families have noted the responsiveness of the team, highlighting that communication is prompt and effective. Many clients appreciate the willingness of the staff to go above and beyond to ensure that services are initiated in a timely manner.
What Families Say
Reviews from families indicate a high level of satisfaction with the services provided by 1st Priority Homecare. Clients have expressed that the company is quick to address any issues and that the customer service is exceptional. One reviewer mentioned that they have been with the company for over a year and have had no complaints, emphasizing the excellent communication and support received. Another client noted their long-term relationship with the company, stating they wouldn’t want to go anywhere else.
Room for Improvement
While many families have had positive experiences, there are occasional mentions of challenges that may arise. However, specific details on these challenges were not highlighted in multiple reviews.
Summary
1st Priority Homecare stands out in Gladstone, Missouri, for its commitment to providing quality personal care services through the Consumer Directed Services program. With a focus on client satisfaction and effective communication, the company is well-regarded by families for its knowledgeable and responsive staff. Overall, 1st Priority Homecare is a trusted option for those seeking home health care services in the area.