Overview
Columbia Manor Health & Rehabilitation, located in Columbia, Missouri, offers a range of services including skilled nursing, rehabilitation, and memory care. The facility aims to enhance the quality of life for residents through personalized care and a focus on returning individuals to optimal health. Recent management changes have reportedly led to improvements in the facility’s atmosphere and operations.
Services & Support
Columbia Manor provides various levels of care, including long-term care for those needing 24-hour assistance with daily activities, short-term rehabilitation, and specialized memory care services. The staff is committed to delivering compassionate medical services and personalized support tailored to each resident’s needs. The facility also has a social services team available to assist families with questions and concerns.
Care Approach & Staff
The care team at Columbia Manor is described as friendly and committed, with many staff members reportedly showing genuine concern for the residents. However, some reviews highlight issues with staff responsiveness, particularly during busy times. Residents have noted both positive interactions with certain staff members, who are described as loving and attentive, and negative experiences where staff appeared overwhelmed or unkind.
Living Options & Amenities
Columbia Manor is designed to provide a comfortable living environment for residents. The facility offers daily activities aimed at fostering social engagement among residents, which many have appreciated. However, there have been concerns raised about the cleanliness of the facility and the maintenance of residents’ rooms, with some reports indicating that rooms were not adequately cleaned or attended to.
Dining & Activities
The dining experience at Columbia Manor has received mixed reviews. While some residents have found the food to be decent with an increase in snack options, others have reported issues with food temperature and service. The activities program has been positively noted, with residents engaging in various activities and forming friendships.
What Families Say
Feedback from families is varied. Some express satisfaction with the care their loved ones receive, highlighting the supportive environment and dedicated staff. Conversely, several reviews indicate significant dissatisfaction, citing neglectful care, staff rudeness, and inadequate attention to medical needs. Families have raised concerns about the overall cleanliness of the facility and the responsiveness of staff during critical times.
Room for Improvement
Several reviews point to a need for improvement in staffing levels and responsiveness, particularly during peak hours. Issues related to cleanliness and the attentiveness of staff to residents’ needs have also been highlighted as areas requiring attention. Families have expressed a desire for more consistent and compassionate care across all shifts.
Summary
Columbia Manor Health & Rehabilitation presents a mixed picture of care and support for residents. While recent management changes have brought some positive developments, significant concerns remain regarding staff responsiveness, cleanliness, and the overall quality of care. Families considering this facility may wish to visit and assess the environment personally to ensure it meets their loved ones’ needs.
