Overview
Home Instead, located in Columbia, Missouri, has been a prominent provider of compassionate, in-home senior care since 1994. The Columbia office serves not only Columbia but also Jefferson City and surrounding communities, offering a range of services designed to help older adults maintain their independence in the comfort of their own homes.
Services & Support
Home Instead offers a variety of services tailored to meet the needs of seniors and their families. These services include Alzheimer’s and dementia home care, respite care for family members, companionship and wellness visits, assistance with personal care and daily living tasks, and 24-hour home care options. Additionally, they provide transportation to medical appointments, errands, and medication reminders, ensuring that clients receive comprehensive support.
Care Approach & Staff
The care approach at Home Instead emphasizes personalized attention and the importance of matching clients with caregivers who are best suited to meet their specific needs. Many families have reported that the staff treats their loved ones with compassion and respect, often caring for them as if they were family members. The office staff is noted for their responsiveness and commitment to ensuring that both clients and their families feel valued and supported.
Who They Serve
Home Instead primarily serves seniors, offering tailored care that supports their unique needs and preferences. Families seeking assistance for aging loved ones can find a range of services designed to promote safety, comfort, and well-being at home.
What Families Say
Families have expressed gratitude for the patient and caring nature of the team at Home Instead. One family highlighted the effectiveness of the online platform that keeps them informed about their loved one’s care. However, some families have voiced concerns regarding changes in ownership, suggesting that the focus has shifted from care to profit, leading them to seek services elsewhere. Despite this, many reviews emphasize the quality of care provided by the staff and their commitment to the well-being of clients.
Room for Improvement
Some families have noted dissatisfaction with the recent changes in ownership and the perceived shift in priorities. Concerns were raised regarding billing practices and a feeling that the new management may prioritize profits over the quality of care.
Summary
Home Instead in Columbia, Missouri, offers a wide range of personalized home care services for seniors, focusing on compassionate support and maintaining independence. While many families appreciate the attentive care provided by the staff, recent changes in ownership have led to mixed feelings among some clients regarding the company’s direction. Overall, Home Instead remains a significant resource for families seeking in-home care for their loved ones.
