Overview
Reliable Home Care, located in Bonne Terre, Missouri, offers home health care and individualized supported living services. The organization aims to provide compassionate care through a team of trained home health aides and direct care staff. They have been in operation since 1999 and emphasize a high standard of care for their clients.
Services & Support
Reliable Home Care provides a variety of services, including personal care, homemaker tasks, chore assistance, advanced personal care, nursing, and respite care. They also offer individualized supported living services, which cater to small groups sharing a home. Their staff undergoes background screenings and training in CPR, first aid, and prevention of abuse and neglect, ensuring a level of preparedness in their care delivery.
Care Approach & Staff
The staff at Reliable Home Care is described as compassionate and dedicated to their clients. However, some reviews indicate challenges with management and staffing levels. Concerns have been raised about inadequate staffing leading to insufficient care for clients, which can create stress for both staff and clients. Additionally, there have been mentions of a difficult work environment, with some former employees noting issues related to management practices and employee treatment.
Who They Serve
Reliable Home Care serves a diverse clientele, including individuals in need of personal care and those requiring support in independent living skills. Their services are tailored to meet the needs of clients with various care requirements, including those with behavioral health needs.
Service Area
The organization provides services in Bonne Terre and surrounding areas, including St. Francois, Jefferson, St. Charles, Gasconade, Maries, Franklin, Phelps, and Camden counties in Missouri.
Room for Improvement
Several reviews express concerns about management practices and staffing levels. Issues such as being understaffed and a challenging work environment have been highlighted, suggesting that improvements in these areas could enhance both employee satisfaction and client care.
Summary
Reliable Home Care offers a range of home health care services in Bonne Terre, Missouri, with a commitment to compassionate care. While the staff is generally viewed positively, challenges related to management and staffing have been noted. Families considering Reliable Home Care should weigh these factors in their decision-making process.
