Overview
Brookdale West County, located in Ballwin, Missouri, offers assisted living and memory care services for seniors. The facility aims to provide a supportive environment where residents can maintain their independence while receiving the necessary assistance for daily living tasks. With a commitment to care, the staff is available 24/7 to respond to emergencies and ensure residents’ needs are met.
Services & Support
Brookdale West County provides a range of services including assistance with daily tasks such as housekeeping, laundry, grooming, and medication management. The community also emphasizes social engagement with various activities designed to foster connections among residents. The dining experience is highlighted for its quality, with the Director of Dining present daily to oversee meal preparations.
Care Approach & Staff
The care team at Brookdale West County includes nurses and caregivers who are described as attentive and dedicated. However, there have been mixed reviews regarding the adequacy of care, particularly in the memory care unit. Some families have reported issues with medication management and staff responsiveness, while others praise the staff for their warmth and support.
Who They Serve
Brookdale West County serves seniors requiring assisted living and those with memory care needs, including individuals with Alzheimer’s disease. The facility aims to create a close-knit community where residents can develop friendships and engage in meaningful activities.
Levels of Care
The community offers both assisted living and memory care, accommodating residents at various stages of life. This dual approach allows for a seamless transition between care levels as residents’ needs change.
Location & Access
The facility is conveniently located in Ballwin, Missouri, providing easy access to nearby stores and services, which can be beneficial for residents and their families.
What Families Say
Reviews of Brookdale West County show a divide in experiences. Many families appreciate the community atmosphere and the caring nature of the staff, noting that their loved ones feel safe and well cared for. Conversely, some families have raised concerns about medication management and staff responsiveness, particularly in the memory care unit. Issues with communication from the executive director and nursing staff have also been reported.
Room for Improvement
While many families have had positive experiences at Brookdale West County, there are notable concerns regarding the memory care services and communication from administrative staff. Some families have expressed dissatisfaction with the handling of medications and the overall attentiveness of the staff in certain situations.
Summary
Brookdale West County offers a blend of assisted living and memory care services in a community-focused environment. While many residents and families appreciate the supportive atmosphere and quality dining, some have reported challenges with medication management and staff responsiveness. Prospective residents and their families may want to consider both the positive reviews and the concerns raised to make an informed decision.