Overview
Diversicare of Tupelo, located in Tupelo, Mississippi, aims to enhance the quality of life for each patient and resident by restoring abilities and promoting independence. The facility offers a range of services, including short-term rehabilitation and long-term care, supported by a comprehensive care team dedicated to high-quality healthcare.
Services & Support
The center provides various services tailored to meet the diverse needs of its residents, including physical therapy and rehabilitation. While some families have noted positive experiences with the rehabilitation services, there have been significant concerns regarding the overall quality of care and responsiveness of staff.
Care Approach & Staff
The staff at Diversicare of Tupelo includes trained caregivers who strive to create a welcoming environment. However, reviews indicate a lack of consistent care, with reports of residents developing bed sores and experiencing neglect in personal hygiene, such as not being changed promptly after soiling. Despite these issues, some families have acknowledged the dedication of certain team members who are working towards improvements.
Who They Serve
Diversicare serves individuals requiring rehabilitation after hospital stays, as well as those in need of long-term care. The facility has been noted for its physical therapy services, which some families found beneficial, although others reported serious lapses in care that affected their loved ones’ health.
Room for Improvement
Multiple reviews highlight significant concerns regarding the level of care provided, including poor communication, unresponsiveness to phone calls, and inadequate attention to residents’ basic needs. Many families have expressed dissatisfaction with the food quality and the overall management of the facility, indicating a need for substantial improvements.
Summary
While Diversicare of Tupelo has the potential to offer valuable rehabilitation and care services, feedback from families suggests that there are critical areas that require attention and improvement. The commitment of some staff members to enhance the facility’s environment is noted, but persistent issues related to care quality and responsiveness remain a concern for many residents and their families.
