Overview
Pine Forest Health and Rehabilitation, located in Jackson, Mississippi, is a skilled nursing facility dedicated to providing compassionate care to residents and their families. The facility emphasizes dignity in life for those they serve, aiming to create a welcoming environment for both residents and visitors.
Services & Support
Pine Forest offers a range of services designed to meet the diverse needs of its residents. This includes skilled nursing care, rehabilitation, and individualized care plans that address physical, emotional, and spiritual needs. The facility also encourages family involvement in the care-planning process, ensuring that loved ones are actively engaged in their family member’s care.
Care Approach & Staff
The staff at Pine Forest is described as friendly and professional, contributing to a pleasant atmosphere within the facility. Many reviews highlight the cleanliness of the environment and the attentiveness of the nurses. However, some concerns have been raised regarding staff responsiveness, particularly during weekends, indicating a need for consistent care across all shifts.
Living Options & Amenities
The facility is noted for its clean and organized living spaces, with many residents and families appreciating the homelike atmosphere. Regular activities are designed to address the social, spiritual, and intellectual needs of residents, contributing to a well-rounded experience.
What Families Say
Feedback from families varies significantly. Many express gratitude for the care their loved ones receive, noting the friendly staff and clean environment. However, some families have reported serious concerns regarding care lapses, such as delays in personal care and issues with laundry. This mixed feedback highlights the importance of family involvement and regular check-ins to ensure that residents receive the necessary attention.
Room for Improvement
While many reviews commend the cleanliness and atmosphere of Pine Forest, there are notable concerns regarding staff availability and responsiveness, particularly during weekends. Families have expressed the need for more consistent care and better communication from the staff to ensure that residents’ needs are promptly addressed.
Summary
Pine Forest Health and Rehabilitation provides a range of skilled nursing services in a clean and welcoming environment. While many families report positive experiences with the staff and care received, there are areas for improvement, particularly in staff responsiveness during off-peak times. Families considering this facility should remain actively involved in their loved ones’ care to ensure their needs are met effectively.
