Overview
Lakeland Nursing & Rehab, located in Jackson, Mississippi, is a facility that provides both short-term rehabilitation and long-term care services. The center is committed to delivering specialized care plans tailored to meet the health care needs of its residents. It is situated conveniently off Lakeland Drive, near local landmarks, ensuring accessibility for families visiting their loved ones.
Services & Support
Lakeland offers a variety of services including skilled nursing, rehabilitation, and therapy services such as physical, occupational, and speech therapies. The facility is Medicare and Medicaid certified and participates with most managed care organizations. Staff members aim to address both the medical and emotional needs of residents, although experiences reported by families vary significantly.
Care Approach & Staff
The staff at Lakeland is described as friendly and caring by some visitors, who appreciate their attentiveness during tours and interactions. However, there are numerous reports of unprofessional behavior, particularly among nursing staff, which has raised concerns about the quality of care. Families have expressed dissatisfaction with the responsiveness of staff to resident needs, particularly in urgent situations.
Who They Serve
Lakeland Nursing & Rehab serves a diverse population, including individuals requiring rehabilitation services and those needing long-term care. The facility is equipped to accommodate residents with various health conditions, including memory care needs.
Levels of Care
The facility provides skilled nursing care, rehabilitation services, and memory care. While some families report positive experiences with rehabilitation, others have raised serious concerns about the adequacy of long-term care and medication management.
Living Options & Amenities
Residents at Lakeland have access to shared living spaces, with some families noting that sharing rooms can be a downside. The facility features amenities designed to support rehabilitation and therapy, though the overall atmosphere has been described by some as lacking in vibrancy.
What Families Say
Feedback from families is mixed. Some appreciate the friendly staff and the rehabilitation services, while others report serious concerns regarding care quality, medication management, and staff professionalism. Several families have expressed strong feelings against recommending the facility due to negative experiences, particularly in long-term care situations.
Room for Improvement
There are significant areas for improvement noted in multiple reviews, particularly regarding staff professionalism and responsiveness to resident needs. Concerns about medication administration and the overall care environment have been highlighted, indicating a need for better training and oversight.
Summary
Lakeland Nursing & Rehab offers a range of services for rehabilitation and long-term care in Jackson, Mississippi. While some families report positive experiences with the staff and rehabilitation services, serious concerns about care quality and staff professionalism persist. Families considering this facility should weigh these mixed reviews carefully.
