Overview
Cornerstone Caregiving, located in Jackson, Mississippi, is dedicated to providing compassionate in-home care services. The agency prides itself on its ability to accommodate individual needs, ensuring that clients receive personalized attention and support. Families have reported positive experiences, highlighting the agency’s commitment to quality care and responsiveness.
Services & Support
Cornerstone Caregiving offers a variety of services designed to enhance the quality of life for their clients. These include assistance with daily activities, companionship, personal care, transportation, and health & nutrition support. They also specialize in 24-hour care and respite care, providing families with peace of mind knowing that their loved ones are well cared for at all times. The caregivers are trained to engage with clients, learning their preferences and routines to foster comfort and dignity at home.
Care Approach & Staff
The staff at Cornerstone Caregiving is frequently described as compassionate and attentive. Families have noted that caregivers go above and beyond their job requirements, demonstrating a genuine commitment to their clients’ well-being. The agency is proactive in addressing any issues that arise, with account managers readily available to listen and respond to concerns. This personalized approach has earned Cornerstone a reputation for quality service in the community.
Who They Serve
Cornerstone Caregiving serves a diverse clientele, including seniors and veterans in Jackson and the surrounding areas. Families have expressed gratitude for the support provided to their elderly relatives, noting the positive impact caregivers have on their loved ones’ lives. The agency’s services are especially beneficial for those on fixed incomes, as they strive to accommodate individual needs and preferences.
Service Area
In addition to Jackson, Cornerstone Caregiving also serves surrounding areas such as Brandon, Pearl, Madison, Clinton, and Vicksburg. This broad service area allows them to reach more families in need of home health care support.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with Cornerstone Caregiving. Many have praised the dedication of the caregivers, with specific mentions of their patience, professionalism, and ability to connect with clients. One family highlighted the agency’s responsiveness to billing issues, reflecting a commitment to customer service. However, there was a note of concern regarding initial communication, with one individual reporting a negative experience when seeking information.
Room for Improvement
While many reviews are positive, there was one mention of an unprofessional interaction during an initial inquiry. This suggests that there may be room for improvement in the consistency of communication during the initial contact phase.
Summary
Overall, Cornerstone Caregiving in Jackson, Mississippi, is recognized for its compassionate and responsive in-home care services. With a focus on personalized support and a commitment to quality, they serve a range of clients, including seniors and veterans. Families appreciate the dedication of the caregivers and the agency’s willingness to address concerns, making it a trusted choice for home health care in the region.
