Overview
Crystal Rehabilitation and Healthcare Center, located in Greenwood, Mississippi, offers a range of skilled nursing and rehabilitation services. The facility is designed to cater to both short-term recovery and long-term care needs, providing a holistic approach to resident care. The team is dedicated to creating a comfortable and safe environment, striving to make the facility feel like a “home away from home.”
Services & Support
The center provides 24/7 skilled nursing services, personalized rehabilitation, memory care, hospice, and respite care. Their interdisciplinary team focuses on developing individualized care plans that address the medical, spiritual, psychological, and cultural needs of each resident.
Care Approach & Staff
While some reviews highlight the pleasantness and helpfulness of the staff, others express concerns about the attentiveness and training of the personnel. Instances of inadequate care, such as delays in assistance and lack of responsiveness to residents’ needs, have been reported. However, there are also positive mentions of staff members being kind and knowledgeable, particularly in the business and administrative departments.
Who They Serve
Crystal Rehabilitation and Healthcare Center serves a diverse population, including individuals requiring skilled nursing, rehabilitation after medical interventions, and those seeking long-term care. The facility aims to meet the needs of both short-stay and long-term residents.
Living Options & Amenities
The facility is described as clean and inviting, with an emphasis on maintaining a pleasant atmosphere. Some reviews note that the environment is well-maintained, contributing to a positive experience for residents. However, there have been reports of cleanliness issues in specific areas, which may need to be addressed.
What Families Say
Feedback from families is mixed. While some express gratitude for the care provided, others report serious concerns regarding the level of attention given to residents. Complaints about staff behavior and responsiveness have been noted, with some families feeling that they needed to be present to ensure adequate care for their loved ones. Positive experiences highlight the facility’s efforts to create a welcoming environment, but there are significant concerns about the consistency of care.
Room for Improvement
Several reviews indicate that there are areas needing improvement, particularly in staff training and responsiveness. Families have reported feeling neglected and concerned about the quality of care their loved ones receive. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Crystal Rehabilitation and Healthcare Center provides essential nursing and rehabilitation services in Greenwood, Mississippi. While the facility has received praise for its clean environment and some staff members’ kindness, there are notable concerns regarding the attentiveness of care and staff training. Families considering this facility should weigh the positive feedback against the reported issues to determine if it aligns with their loved one’s needs.
