Overview
Southview Acres Health Care Center, located in West St Paul, Minnesota, is a skilled nursing facility dedicated to providing quality care for its residents. The center emphasizes a caring environment where individuals are treated with dignity and respect, ensuring that their rights, needs, and concerns are addressed.
Services & Support
Southview Acres offers a range of services, including skilled nursing, hospice care, and physical therapy. The facility is committed to continuous improvement and involves an interdisciplinary team to support the health and well-being of its residents. Families can expect a variety of services tailored to the unique needs of each individual.
Care Approach & Staff
The staff at Southview Acres is noted for their friendliness and professionalism. Many reviews highlight the welcoming atmosphere created by the team, which is dedicated to ensuring that residents feel comfortable and well-cared for. While most interactions with staff are positive, there are occasional mentions of communication issues that could be improved, such as staff introducing themselves to residents and their families.
Who They Serve
Southview Acres serves a diverse population, including individuals requiring transitional care after surgery or those needing long-term nursing support. Families appreciate the facility’s focus on making residents feel at home, as well as the attentive care provided during their stay.
Living Options & Amenities
The facility is described as clean and well-kept, contributing to a pleasant living environment for residents. Visitors have noted that Southview Acres strives to create a homelike atmosphere, which is important for the well-being of those in their care.
Dining & Activities
Southview Acres offers dining options and activities designed to engage residents and enhance their quality of life. Families have expressed satisfaction with the overall experience, indicating that the activities and dining contribute positively to the residents’ daily lives.
Room for Improvement
While many reviews are positive, there are concerns regarding parking availability, which some families found inadequate. Additionally, there have been serious concerns raised about the quality of medical care in specific instances, highlighting the need for improvements in communication and follow-up care for residents with medical issues.
Summary
In summary, Southview Acres Health Care Center is a skilled nursing facility in West St Paul that prioritizes the care and dignity of its residents. While the staff is generally praised for their friendliness and professionalism, there are areas that require attention, particularly regarding communication and medical oversight. Families considering Southview Acres can expect a clean and welcoming environment with a variety of services designed to support their loved ones’ health and well-being.