Overview
MN Care Services, located in St Paul, Minnesota, is a Home and Community-Based Services (HCBS) 245D company dedicated to assisting individuals with disabilities and those aged 65 and older. Their focus is on providing both basic and intensive support services that enhance the dignity, health, and independence of their clients.
Services & Support
The organization offers a range of services including ICLS, Homemaker Services, Personal Support, and Respite Care Services. These services are designed to provide the necessary assistance and supervision to ensure the health and safety of clients, adhering to Minnesota Statutes, Chapter 245A and Chapter 245D.
Care Approach & Staff
MN Care Services is noted for its compassionate approach to care. Many families have expressed appreciation for the knowledgeable and caring nature of the staff. The organization emphasizes person-centered care, with team members often described as dedicated to providing high-quality support. However, there have been concerns raised regarding communication and follow-through, which some families feel could be improved.
Who They Serve
The services provided by MN Care Services cater primarily to individuals with disabilities and seniors, ensuring that they receive the necessary support tailored to their specific needs.
What Families Say
Families have shared positive experiences, highlighting the compassion and integrity of the staff. Many recommend MN Care Services for their commitment to quality care. However, some clients have reported issues with service consistency, including missed appointments and a lack of communication regarding staffing changes. This has led to feelings of frustration among some clients who seek more reliable service and clearer communication.
Room for Improvement
While many families appreciate the compassionate care provided, there are notable concerns regarding communication and service reliability. Some clients have experienced gaps in service and a lack of updates on staffing changes, which could benefit from more effective management and follow-through.
Summary
MN Care Services in St Paul, Minnesota, offers a variety of support services aimed at enhancing the lives of individuals with disabilities and seniors. While the organization is praised for its compassionate staff and quality care, there are areas for improvement, particularly in communication and service consistency. Families considering MN Care Services may find a caring environment, but should be aware of potential challenges related to service reliability.
