Overview
Express Home Health Care, located in St Paul, Minnesota, is dedicated to advocating for individuals who require assistance while aiming to keep them comfortable and independent in their own homes. The agency focuses on assessing the functional, cognitive, emotional, and social needs of its clients to create personalized care plans.
Services & Support
Express Home Health Care provides a range of services designed to support seniors and children with disabilities. Their approach includes comprehensive assessments to understand individual needs and preferences, followed by the coordination of care through Personal Care Assistants (PCAs) or family members. The agency emphasizes maintaining independence for its clients while ensuring they receive the necessary support in their daily lives.
Care Approach & Staff
The staff at Express Home Health Care are frequently described as professional, kind, and responsive. Many reviews highlight their effective communication and willingness to assist with any inquiries or issues. Employees are noted for their helpfulness and dedication, contributing to a positive work environment for PCAs. The agency also demonstrates appreciation for its staff by providing holiday gestures, such as turkeys for Thanksgiving.
Who They Serve
Express Home Health Care serves a diverse clientele, including seniors and children with disabilities. Their goal is to help these individuals remain independent and engaged within their communities, providing tailored support that meets their specific needs.
Scheduling & Availability
Clients and staff have reported that Express Home Health Care is responsive and flexible when it comes to scheduling. The agency prioritizes communication and is quick to address any concerns or questions that arise, ensuring that services are delivered efficiently.
What Families Say
Families appreciate the friendly and supportive nature of the staff at Express Home Health Care. Many reviews commend the agency for its effective communication and responsiveness to both clients and employees. The overall sentiment is one of trust and satisfaction, with numerous recommendations for their services.
Room for Improvement
While many reviews are positive, some families expressed a desire for continued acknowledgment of the hard work of PCAs, suggesting that further appreciation gestures could enhance employee morale.
Summary
Express Home Health Care in St Paul, Minnesota, is a well-regarded agency that focuses on providing compassionate and personalized care to seniors and children with disabilities. With a strong emphasis on communication and support, the agency fosters a positive environment for both clients and staff, making it a trusted choice for home health care services.
