Overview
AccentCare Home Health an affiliated & preferred home care provider of Fairview Health Services of S, located in St Paul, Minnesota, is dedicated to providing compassionate and professional home health care. Their services include skilled nursing, rehabilitative therapies, and hospice care aimed at achieving optimal health and independence at home.
Services & Support
AccentCare offers a range of services including skilled nursing, rehabilitative therapy, and hospice care. Their focus is on supporting patients recovering from hospital stays or managing chronic conditions. Additionally, they provide occupational therapy and social worker support to enhance patient care.
Care Approach & Staff
The staff at AccentCare is noted for being responsive and caring. Many families have expressed appreciation for the compassionate nursing care provided, particularly during critical times such as end-of-life situations. However, there have been concerns regarding the reliability of communication and scheduling, with some families experiencing delays and unreturned calls.
Who They Serve
AccentCare serves a diverse group of patients requiring home health care, including those in need of hospice services. They aim to support individuals and families during challenging times, particularly those dealing with chronic conditions or end-of-life care.
What Families Say
Feedback from families about AccentCare is mixed. While some have praised the care provided by nurses and the compassion shown, others have raised significant concerns about the overall management and reliability of services. Instances of poor communication and delays in care have been highlighted, particularly during critical moments. One family noted the challenges faced when trying to communicate needs during a loved one’s end-of-life care, expressing frustration over the lack of timely responses from the care team.
Room for Improvement
Several families have pointed out issues related to scheduling and communication. Delays in receiving care, unanswered calls, and a lack of follow-through on promises have been recurring themes in reviews. Families have expressed a desire for more consistent and reliable service, particularly during crucial times.
Summary
AccentCare Home Health provides a range of home health services in St Paul, Minnesota, focusing on compassionate care for patients and their families. While many families appreciate the nursing staff’s dedication, concerns about communication and service reliability have been noted. Families seeking home health care may want to weigh the positive experiences alongside the feedback regarding areas for improvement.
