Overview
Rightway Home Care Services Inc, located in St Louis Park, Minnesota, is a licensed home health care and 245D agency that provides 24-hour services to clients with both skilled nursing and unskilled needs. The agency aims to help clients remain at home or return home sooner after recovering from illness, surgery, or other medical conditions. Rightway Home Care emphasizes the dignity of each individual and acknowledges the importance of family, friends, and familiar environments in promoting comfort and well-being.
Services & Support
Rightway Home Care Services offers non-medical home care, providing assistance to clients across various ages. Their services include support for daily living activities, ensuring that clients receive the necessary care in a familiar setting. The agency is committed to creating a culture of person-centered care that prioritizes the needs of clients and their families.
Care Approach & Staff
The caregivers at Rightway Home Care Services are described as respectful and compassionate, focusing on the individual needs of their clients. The agency promotes a culture that encourages employees to feel proud of their work and aims to create a family-like environment for both clients and staff. However, some reviews have raised concerns regarding the management practices and communication within the organization.
Who They Serve
Rightway Home Care Services caters to clients of all ages who require home health care. They provide support for individuals recovering from various medical conditions, ensuring that clients can maintain their independence and comfort at home.
Room for Improvement
Several reviews indicate potential issues with internal management and communication practices. Some former employees expressed concerns about inadequate training and resources, as well as a lack of support from upper management. These factors may impact the overall work environment and client care experience.
What Families Say
Families have reported positive experiences with the personal care assistance (PCA) services provided by Rightway Home Care. One family noted that they felt more at ease knowing their loved one was being well cared for, highlighting the importance of reliable support during challenging times.
Summary
Rightway Home Care Services Inc aims to deliver quality home care in a supportive environment, focusing on the well-being of clients and their families. While there are positive testimonials regarding the care provided, some concerns about management practices and employee support have been noted. Families considering this agency may wish to weigh these factors when making their decision.