Overview
SYNERGY HomeCare, located in Roseville, Minnesota, provides non-medical in-home care services. Their offerings include companion care, homemaking care, personal care, and transportation services, aimed at supporting individuals with aging, disabilities, illnesses, and injuries. The organization also assists veterans and works with private individuals as well as long-term care insurance providers.
Services & Support
The services at SYNERGY HomeCare are designed to cater to a variety of needs, including companionship, assistance with daily living activities, and transportation. Their focus is on providing life-affirming support to enhance the quality of life for their clients.
Care Approach & Staff
While some reviews highlight the compassionate nature of the staff and their dedication to client care, there are concerns regarding the training and qualifications of employees. Reports indicate that employees felt pressured to work under less than ideal health conditions, raising questions about the organization’s approach to caregiver well-being.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including the elderly, individuals with disabilities, and those recovering from illness or injury. They also extend their services to veterans, ensuring a broad spectrum of support for various needs.
What Families Say
Feedback from families has been mixed. Some clients express gratitude for the peace of mind provided by the caregivers, especially during times of absence. Positive experiences are noted, particularly regarding the care provided to elderly family members. However, there are significant concerns raised by former employees regarding the treatment of staff and the adequacy of training, suggesting potential implications for client care.
Room for Improvement
Several reviews indicate a need for improvement in staff training and support. Concerns about employee treatment and the lack of on-call caregivers could impact the reliability of services provided.
Summary
In summary, SYNERGY HomeCare offers a range of non-medical in-home care services in Roseville, Minnesota. While many families appreciate the compassionate care provided, there are notable concerns regarding employee treatment and training that potential clients may want to consider when evaluating their options.
