Overview
Visiting Angels Senior Home Care, located in Rochester, Minnesota, is part of a nationwide network dedicated to providing personalized home care services. Their mission is to enable seniors to live independently in their homes while receiving the necessary support for their daily activities. The agency offers a range of services, including in-home care, dementia care, respite care, and companion care, tailored to meet the unique needs of each client.
Services & Support
Visiting Angels provides essential personal home care services designed to support seniors in maintaining their independence. Their offerings include assistance with daily living activities, companionship, and specialized care for individuals with dementia. Families have noted the adaptability of caregivers, who are willing to customize care plans to meet specific needs. This flexibility helps ensure that clients receive the appropriate level of care and support.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, professional, and experienced. Many families have expressed trust in the caregivers, who often form strong bonds with their clients. The agency places a strong emphasis on one-on-one care, ensuring that each client receives attention and respect. Staff members report a positive working environment, highlighting the rewarding nature of their roles and the meaningful relationships they build with clients.
Who They Serve
Visiting Angels primarily serves seniors and elderly clients in Rochester and the surrounding areas, including Olmsted, Mower, and Freeborn Counties. The agency caters to individuals needing various types of assistance, from basic daily care to specialized support for those with dementia or other health concerns. Families have shared their satisfaction with the level of care provided, often mentioning the trust their loved ones have in their caregivers.
What Families Say
Families have expressed gratitude for the care their loved ones receive from Visiting Angels. Many reviews highlight the positive experiences with caregivers, noting that they not only provide essential support but also companionship. Clients often look forward to visits from their caregivers, which adds a personal touch to the services offered. While most feedback is overwhelmingly positive, some reviews have mentioned concerns regarding the hiring process, indicating that experiences may vary.
Room for Improvement
Some feedback has pointed to issues with the hiring process and management practices at Visiting Angels. A few individuals have expressed dissatisfaction with certain aspects of staffing decisions, suggesting that improvements could be made in this area to enhance the overall experience for both clients and staff.
Summary
Visiting Angels Senior Home Care in Rochester, Minnesota, is recognized for its commitment to providing compassionate and personalized care for seniors. With a wide range of services tailored to individual needs, the agency has built a reputation for reliability and trustworthiness among families. While there are areas for improvement, particularly regarding hiring practices, the overall feedback from clients emphasizes the positive impact of their dedicated caregivers.
