Overview
Good Samaritan Society – Specialty Care Community, located in Robbinsdale, Minnesota, is a care center specializing in the needs of individuals diagnosed with Huntington’s disease, traumatic brain injuries, and other nursing care requirements. This facility aims to provide quality service and compassionate care, focusing on rehabilitation therapy and the overall well-being of its residents.
Services & Support
The community offers a range of services including physical therapy, occupational therapy, and social worker support. Rehabilitation therapy is available for both young adults and geriatric patients following hospitalizations or serious illnesses. The staff is dedicated to enhancing residents’ lives and providing a supportive environment that caters to their individual needs.
Care Approach & Staff
While some reviews highlight the competence of certain staff members, there are significant concerns regarding the overall attentiveness and responsiveness of the nursing team. Instances of delayed responses to call lights and inadequate personal care have been reported, leading to frustrations among families. However, there are also positive mentions of the therapy staff, who are noted for their professionalism and dedication.
Who They Serve
The facility primarily serves individuals with specialized needs, including those recovering from serious medical conditions and those requiring memory care. The environment is designed to support residents in their rehabilitation and daily living activities.
Room for Improvement
Several reviews indicate that the facility struggles with staff responsiveness, particularly during weekends. Families have expressed concerns about the cleanliness and personal care provided to residents, with reports of delays in attending to basic hygiene needs. There are also mentions of issues related to medication management and overall communication from the nursing staff.
What Families Say
Feedback from families is mixed. Some express gratitude for the therapy services and the compassionate care provided by certain staff members, while others recount distressing experiences regarding the lack of attention and support for their loved ones. Many families emphasize the need for improvement in response times and personal care standards.
Summary
Good Samaritan Society – Specialty Care Community in Robbinsdale, Minnesota, offers specialized care for individuals with complex medical needs. While the facility has dedicated therapy staff and aims to provide a supportive environment, there are significant concerns regarding the attentiveness and responsiveness of the nursing staff. Families considering this facility should weigh the positive aspects of therapy and community support against the noted areas for improvement in care and responsiveness.