Overview
Diamond Willow Assisted Living & Memory Care, located in Proctor, Minnesota, is dedicated to providing compassionate care in a comfortable environment. Specializing in memory care and assisted living services, the facility aims to meet the individual needs of its residents. The team is committed to ensuring safety and well-being, offering support with two-person transfers and mechanical lifts.
Services & Support
At Diamond Willow, residents can choose from companion and shared room options within a welcoming, home-like setting. The facility accepts various payment methods, including private pay, medical assistance/elderly waiver, and long-term care insurance, making quality care accessible to families.
Care Approach & Staff
The care approach at Diamond Willow emphasizes a compassionate and local touch, with services delivered by onsite registered nurses and familiar care specialists. However, there have been concerns regarding staff treatment and management practices, with some reviews noting a lack of support for staff and issues with being short-staffed.
Who They Serve
Diamond Willow serves individuals requiring assisted living and memory care services. The facility aims to provide a safe and caring environment for residents, focusing on their specific needs.
Room for Improvement
Feedback from staff suggests that the management may not adequately value or support its employees, which could impact the overall care environment. Additionally, concerns have been raised about the facility’s operational practices and staffing levels.
Summary
In summary, Diamond Willow Assisted Living & Memory Care offers specialized care in a community-oriented setting. While the facility is committed to providing quality services, potential residents and their families may want to consider the feedback regarding staff treatment and management practices when making their decision.
