Overview
Providence Place, located in Minneapolis, Minnesota, is a senior living community that emphasizes treating residents like family. The facility aims to provide a supportive environment with a focus on wellness, recreational activities, and personal growth opportunities. As part of the Lifespark Senior Living network, Providence Place offers a variety of services, including memory care and hospice support.
Services & Support
The community provides a broad spectrum of services to support the physical and emotional well-being of its residents. This includes memory care, hospice care, and a range of wellness-focused events designed to engage residents and promote a sense of belonging.
Care Approach & Staff
Reviews highlight a mixed experience with the staff at Providence Place. Many residents and families have noted the dedication and caring nature of certain team members, particularly in the activities department. Tia, a member of the community life team, has received numerous accolades for her engaging and compassionate approach, contributing positively to the residents’ quality of life. However, there are also significant concerns regarding the overall staffing levels and responsiveness, with some reviews indicating inadequate attention to residents’ needs.
Who They Serve
Providence Place serves a diverse population of seniors, including those requiring memory care and hospice services. The community aims to create a welcoming environment for all residents, fostering a sense of community and support.
Room for Improvement
Several reviews express concerns about cleanliness and staff availability, with reports of residents not receiving timely assistance and inadequate housekeeping. Some families have reported distressing situations regarding resident care, highlighting a need for improved staffing and attention to residents’ daily needs.
What Families Say
Feedback from families is varied. While some express gratitude for the compassionate care their loved ones receive, others raise serious concerns about cleanliness and staff responsiveness. Positive remarks frequently mention Tia and the activities team for their efforts to engage residents and create a joyful atmosphere. Conversely, there are alarming accounts of neglect and inadequate food service, leading to calls for improvements in care standards.
Summary
Providence Place in Minneapolis strives to offer a supportive and engaging environment for seniors, with a focus on treating residents like family. While many families appreciate the caring nature of certain staff members, significant concerns regarding staffing levels and care quality persist. Families considering this community should weigh the positive experiences against the reported challenges to make an informed decision.
