Overview
St. Croix Hospice, located in Minneapolis, Minnesota, offers compassionate hospice care tailored to meet the individual needs of patients and their families. The organization focuses on enhancing quality of life, providing dignity and respect during end-of-life care. They are committed to ensuring that no one is turned away due to inability to pay for services, reaching out to those who may not typically seek end-of-life care.
Services & Support
St. Croix Hospice provides a range of services including holistic hospice care that encompasses physical, emotional, and spiritual support. Their offerings include support for families dealing with end-of-life concerns, advance care planning, respite care, and bereavement support. The organization also features specialized programs such as the Lighthouse End-of-Life Planning Program® and the North Star Dementia Program™, which focuses on proactive symptom management for patients with dementia-related disorders.
Care Approach & Staff
The care approach at St. Croix Hospice is centered around the patient, with a dedicated team that includes nurses, social workers, and spiritual counselors. Families have noted the compassionate and attentive nature of the staff, who provide support not only during scheduled visits but also in urgent situations, such as after-hours calls.
Who They Serve
St. Croix Hospice serves a diverse patient population across Minnesota, Wisconsin, Iowa, Nebraska, and Kansas. They cater to individuals in various living situations, including private residences, nursing homes, and assisted living facilities.
What Families Say
Families have shared mixed experiences with St. Croix Hospice. Many express deep gratitude for the compassionate care provided during challenging times, highlighting the team’s responsiveness and support. However, some families have reported significant issues, including inadequate planning and communication, which affected the care experience.
Room for Improvement
While many families appreciate the care received, there have been concerns regarding the organization’s planning and communication processes. Some families reported feeling let down by unmet promises and a lack of timely support in critical moments.
Summary
St. Croix Hospice in Minneapolis, Minnesota, aims to provide dignified and compassionate end-of-life care tailored to individual needs. With a focus on holistic support and family involvement, they strive to assist patients and their loved ones during difficult times. While many families commend the care provided, there are areas for improvement regarding communication and service delivery.
