Overview
Minnesota Quality Care, located in Minneapolis, Minnesota, is a home care agency with over 25 years of experience serving clients and families throughout the state. The agency is dedicated to providing compassionate care and personalized support tailored to the unique needs of each client. Their commitment to building meaningful relationships is a cornerstone of their service approach.
Services & Support
Minnesota Quality Care offers a range of home care services, including personal care assistance (PCA). The agency is focused on matching staff to clients, ensuring that caregivers are well-trained to meet specific client needs. They emphasize responsiveness and personal support, which families appreciate, especially during challenging times.
Care Approach & Staff
The staff at Minnesota Quality Care is frequently described as friendly, helpful, and professional. Families have noted that the management treats staff with respect, which contributes to a positive working environment. However, some reviews indicate that there may be room for improvement in communication, as a few clients have expressed concerns about the clarity and frequency of updates regarding their care.
Who They Serve
Minnesota Quality Care serves a diverse range of clients, including those with complex needs. The agency’s focus on personalized care allows them to cater to various situations, making them a reliable choice for families needing home health care.
What Families Say
Feedback from families and staff highlights a mix of experiences. Many describe the agency as professional and responsive, expressing appreciation for the compassionate care provided. However, there are also concerns regarding communication and professionalism in certain situations, indicating that while many have positive experiences, others have faced challenges that need addressing.
Room for Improvement
Some families have reported issues with communication and professionalism, particularly regarding scheduling and responsiveness from staff. These areas may benefit from further attention to enhance the overall experience for clients and their families.
Summary
Minnesota Quality Care has established itself as a trusted home care agency in Minneapolis, Minnesota, with a focus on compassionate and personalized support. While many families have praised the agency for its responsive and professional staff, there are noted areas for improvement, particularly in communication. Overall, Minnesota Quality Care remains a viable option for families seeking home health services in the region.
