Overview
Intrepid USA Healthcare Services, located in Minneapolis, Minnesota, delivers high-quality, convenient care in the home setting. Their focus is on helping patients maintain independence, quality of life, and dignity.
Services & Support
Intrepid USA offers a range of services including hospice and home health care. They provide support through various professionals such as nurses, case workers, social workers, and home health aides. Some families have noted that while their website claims to offer social worker support, this service is outsourced.
Care Approach & Staff
Reviews highlight the professionalism and caring nature of the team members at Intrepid USA. Many families have expressed appreciation for the dedication and compassion shown by staff, noting that they go above and beyond in their roles. One caregiver has been specifically mentioned for her exceptional service, with clients describing her as attentive and supportive.
Who They Serve
Intrepid USA Healthcare Services primarily serves individuals in need of hospice and home health care. Their approach is designed to cater to the unique needs of each patient, ensuring that they receive the necessary support in a comfortable environment.
Room for Improvement
Some feedback indicates that there have been issues with the completeness and accuracy of intake information provided by the company. Additionally, there are concerns about the communication practices of certain staff members, as well as the company’s policies regarding hiring family members for care roles.
Summary
Intrepid USA Healthcare Services in Minneapolis, Minnesota, is committed to delivering compassionate and professional home health and hospice care. While many families have praised the dedication of the staff, there are areas noted for improvement in communication and service transparency.
