Overview
Global Health Link, located in Minneapolis, Minnesota, is a home health care provider that offers a range of services including Personal Care Assistance, HCBS Waiver services, Assisted Living, and Housing Stabilization Services. Their mission is to provide clients with quality care in the comfort of their homes or within their facilities while closely monitoring their health.
Services & Support
Global Health Link provides various services aimed at assisting individuals with personal care and housing stabilization. Their offerings include support for individuals facing homelessness and those in need of housing assistance. Clients have reported receiving significant help with housing applications, communication with landlords, and navigating complex legal issues related to housing and personal care.
Care Approach & Staff
The staff at Global Health Link are often described as compassionate and dedicated. Many clients have highlighted the exceptional support they received from their coordinators, who are noted for going above and beyond in their roles. For instance, one client shared their appreciation for a coordinator who provided emotional support during a difficult time and helped facilitate critical services quickly.
Who They Serve
Global Health Link serves a diverse clientele, including individuals experiencing homelessness and those needing assistance with housing and personal care. The agency aims to support clients in achieving stability and improving their overall quality of life.
What Families Say
Feedback from families and clients indicates a mix of experiences. Many clients praised the staff for their attentiveness and willingness to help. Specific coordinators have received high praise for their dedication and effectiveness in addressing clients’ needs. However, some clients have expressed dissatisfaction, citing issues with communication and service delays.
Room for Improvement
Several reviews noted challenges with accessing timely support and communication with staff. Some clients experienced frustration with the responsiveness of their workers, and there were mentions of negative experiences that highlighted the need for improvement in customer service and staff training.
Summary
Global Health Link offers a range of home health care services with a focus on personal care and housing assistance. While many clients commend the dedication of the staff, there are also concerns regarding communication and service efficiency that the agency may need to address to enhance the overall client experience.
