Overview
Direct Home Heath Care, located in Minneapolis, Minnesota, provides assistance and support to individuals with disabilities, including the elderly and those with special health care needs. The agency aims to help clients live independently in the community while ensuring their dignity and self-respect.
Services & Support
The agency offers a range of services designed to meet the physical, psychosocial, and spiritual needs of patients and their families. They emphasize a family-like approach, aiming to create a supportive environment for clients. However, feedback from families indicates significant concerns about the quality of service provided.
Care Approach & Staff
Direct Home Heath Care promotes a philosophy of care that focuses on the individual needs of clients. They claim to employ highly qualified and experienced staff. Nevertheless, reviews suggest that there are issues with professionalism and accountability, leading to dissatisfaction among clients regarding the care received.
Who They Serve
The agency serves a diverse clientele, including individuals with disabilities, the elderly, and those with special health care needs. Their mission is to support these individuals in maintaining their independence within the community.
Room for Improvement
Numerous reviews express dissatisfaction with the agency’s reliability and professionalism. Clients have reported issues with appointment cancellations and a perceived lack of care for their needs. There are calls for significant changes in management and staff to improve the overall service quality.
Summary
Direct Home Heath Care strives to offer supportive services to individuals with disabilities and other special health care needs in Minneapolis, Minnesota. While their mission emphasizes dignity and respect, client feedback highlights serious concerns about service quality and professionalism. Families considering this agency may want to weigh these reviews carefully as they evaluate their options.
