Overview
Better Home Health Care, Inc, located in Minneapolis, Minnesota, is a non-medical home care agency dedicated to providing compassionate and high-quality care to the elderly and individuals with disabilities. The agency offers a range of services designed to support clients in the comfort of their own homes, including personal care assistance, homemaking services, and companion care.
Services & Support
Better Home Health Care, Inc specializes in several key areas of home care. Their offerings include Personal Care Assistance Services, which help seniors maintain independence and improve their quality of life. They also provide Homemaking Services, assisting clients with everyday tasks such as bathing, dressing, and eating. Additionally, the agency offers Individual Community Living Supports (ICLS), a comprehensive service package that includes reminders, cues, and supervision as needed.
Care Approach & Staff
The staff at Better Home Health Care, Inc is dedicated to ensuring that clients receive the support they need. Families have noted the compassionate approach taken by caregivers, which is crucial for maintaining the dignity and independence of seniors in their care.
Who They Serve
Better Home Health Care, Inc primarily serves elderly clients and individuals with disabilities. Their services are designed to alleviate the burden on family members while enhancing the quality of life for those receiving care.
Service Area
The agency provides services in Minneapolis and the surrounding areas, including Plymouth, Maple Grove, Eden Prairie, Minnetonka, Edina, St. Louis Park, Richfield, Bloomington, and Brooklyn Park.
What Families Say
Feedback from families has been mixed. While some clients have expressed satisfaction with the care provided, noting that the agency is doing a great job for their loved ones, there have been concerns regarding customer service experiences. One review highlighted a negative interaction with the front desk staff, describing a lack of knowledge and poor communication skills, which led to frustration for potential clients.
Room for Improvement
Several reviews indicate that there is room for improvement in customer service, particularly in terms of staff knowledge and responsiveness. Enhancing these areas could help Better Home Health Care, Inc better serve potential clients and their families.
Summary
Better Home Health Care, Inc offers a variety of home care services aimed at supporting seniors and individuals with disabilities in Minneapolis, Minnesota, and surrounding areas. While many families appreciate the compassionate care provided, attention to customer service could enhance the overall experience for potential clients.
